How Leading Companies Are Implementing AI with James Raybould (SVP & GM at Turing)
Today, we hosted James Raybould, (SVP and GM at Turing) to share his perspective on how the organizations he works with are integrating AI into their workflows. Turing is a consulting company focused on helping prominent companies like Reddit, Rivian, and Snowflake implement AI.
If you’d been there, here’s what you’d still be thinking about:
The opportunity presented by AI is envisioning an organization where everyone has the ability to be an expert. In such an organization, the siloes between roles and departments break down. The easiest approach for an organization to add AI is just to supplement existing roles and responsibilities. But the really transformative change happens when you start asking: how could my company be reorganized? What does our company look like when everyone has a copilot?
The three areas to focus on today to drive productivity with AI are:
Coding and software development (Windsurf, Cursor, etc)
Customer support (Intercom, Sierra, etc)
Back office support for repetitive tasks (Finance, HR, etc)
Leadership still matters: leaders need to define the key areas of AI investment. ICs can and should experiment with AI and figure out what works, but creating experiments and scaling something of quality are not the same thing. Leaders should be thinking about scale and quality as key priorities.
We also heard about who within the organization should be driving AI transformation and how to take AI from shiny object to transformative force. To get access to the rest of our notes and attend future panels like this one…join Enrich!
